Intel Research Solutions
About Us

Intel Research Solutions (IRS) is an African based full market and social Research company Headquartered in Nairobi, Kenya,

Intel Research Solutions also has affiliate offices in Uganda and Tanzania, we have field contacts in more than 12 other countries in Sub Saharan Africa. Intel Research Solutions attributes its growth to innovation, high level of professionalism and dynamism.

Market Research
Social Research
To revolutionize the field of market and social research.
To help our clients achieve success by enabling access to diversified research products including quality intelligence, analysis and market research consultancy, that provides businesses with reliable evidence as a basis for decision making, based on good corporate practices, delivered within committed time and cost.


When It Comes to Any Research


Completed & Ongoing Projects

Our Services
Customer Satisfaction Surveys
Identifying unhappy customers is as important as identifying extremely happy ones. Our customer satisfaction tool enables companies to measure satisfaction levels of various touch points, net promoter score, and identify priorities for improvements.
Corporate Reputation Studies
A good reputation is an organization's most valuable intangible resource that should be measured and understood in the context of competitors. Our corporate reputation management research tool uses mixed methodologies to track the evolution of the corporate reputation of a firm over time.
Mystery Shopper’s Survey
Collecting feedback by using mystery shoppers provides you with a view of your customer experience from the eyes of your customers and it is important to measure the quality of customer services that your employees are offering at the point of service. Our team visit and make calls to a service outlet incognito and then evaluate the service levels.
Product Testing Research
We are committed to work with clients to help them collect qualitative and quantitative information about consumer's potential consumption/usage behavior, preferences, and reactions on a product. The end-goal of our vigorous product testing research is to ensure that our clients launch superior products and at the best value.
Employee Engagement Surveys
A satisfied employee is not necessarily an engaged employee. our customized employee surveys measure the degree to which employees feel valued at your company, engagement levels, the key engagement drivers, vulnerabilities, priorities for improvement and organizational change potential.
Opinion Polling
We measure public opinions in order to provide factual data for campaigns decision making. Our opinion polls have been instrumental in enabling organizations understand the perceptions and opinions of the public.
Monitoring and Evaluation (M&E)
Our M&E tools assist our clients improve performance and achieve results for their programmes.
Completed Projects
Satisfied Clients
Ongoing Projects
Years of Experience
Meet Our Team
Karen Mwangi
CEO & Founder
B.A in Public Relations, Higher Diploma in Mass communication and over 7 years’ experience in Market & Social Research. She has worked at IPSOS as a project coordinator, Infotrak Research & Consulting as a field operations executive and TIFA Research as project coordinator/business development executive. She is a registered member of The Marketing & Social Research Association MSRA.
Joseph Kayanda
Project Manager
With over 10 years’ experience in both marketing and research field, Joseph is a professional in Social and Market research, specifically: retail planning, market research, market monitoring, traffic and mobility, socio-economic surveys, having worked in senior field coordination roles in different research firms namely, AC Nielsen and Dalberg Group. He studied Marketing at Mount Kenya University.
Ruth Mwangi
Research Executive
is an experienced market and social researcher who has been involved in several research and development projects over the last decade.
She has proven experience in proposal writing, quantitative and qualitative research, research training, team management, survey methodologies, report writing and presentation.
She has extensive supervisory and data collection skills developed during her work in research in addition to considerable in house and on job training in different market and social research projects.
She holds Bachelor of Arts (B.A.) in Media and Journalism and Diploma in Information Technology.
Techera Mwinami
Social Media Strategist
Techera Mwinami is a Social Media Marketer, Content Creator, Events and Digital Media enthusiast.

He has vast experience in strategically and creatively creating and publishing media content to create product campaign and awareness.

He is also an experienced Accountant, Credit Manager and has a proven experience in content creation and dissemination.

Techera has worked with The Steadman Group, Synovate Kenya and Ipsos Kenya for eight years and when Ipsos the third largest research firm in the World bought Synovate Kenya he was in charge to ensure not just successful but also a smooth transition from SAP Accounting Program to Symphony, he also worked as a consultant at Ipsos Kenya in 2014.
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